1. Booking & Payment

a. A room is confirmed only when full payment (as specified at the time of booking) is received.
b. Check-in time: 2:00 PM (14:00). Check-out time: 12:00 Noon. Early check-in or late check-out may be subject to charges at the hotel’s discretion.
c. Rates are subject to applicable taxes (GST, etc.). Any change in tax or statutory levies will be passed on to the guest.
d. Cancellation & No-show policy:

• If cancelled more than 24 hours before check-in — no charge.
• If cancelled within 24 hours of check-in — one night’s charge will apply.
• No-show — full stay charge will apply.

2. Identification & Guest Registration

a. All guests must produce a valid government photo ID and address proof (Aadhaar, Passport, Driving Licence, or Voter ID).
b. Foreign nationals must provide passport and visa details.
c. The hotel reserves the right to refuse accommodation if valid ID is not provided.

3. Occupancy & Visitors

a. The number of occupants must not exceed the limit fixed for the room.
b. Visitors are not permitted in guest rooms after 10:00 PM without prior approval.
c. Guests are responsible for the conduct of their visitors.

4. Conduct, Liability & Valuables

a. Guests must maintain decorum and respect other guests and staff. The hotel reserves the right to evict guests without refund for misconduct or damage.
b. Guests are liable for any damage caused to hotel property during their stay.
c. The hotel shall not be responsible for loss, theft, or damage to any valuables, money, jewellery, documents, or other personal belongings of guests.
d. Smoking and alcohol consumption are permitted only in designated areas as per hotel policy.

5. Check-In / Check-Out

a. Check-in: 2:00 PM | Check-out: 12:00 Noon.
b. Early check-in / late check-out subject to availability and extra charges.
c. Guests must settle all dues at the time of check-out.

6. Payment & Billing

a. The hotel may require a deposit or advance payment at check-in.
b. Once the bill is printed, amendments (e.g., GST number addition) may not be possible.
c. Please inform GST details before or during check-in.

7. Force Majeure

a. In case of natural calamity, government order, or unforeseen event, the hotel may cancel or alter bookings with full refund of pre-paid amount.

8. Privacy & Data

Guest data and ID proofs are collected as required by law and will be shared only with authorities when necessary.