Terms & Conditions

1. Booking & Payment

a. A reservation is confirmed only upon receipt of the required payment or advance amount specified at the time of booking.

b. Room rates are subject to applicable government taxes (including GST). Any changes in statutory taxes or levies will be charged as per government regulations.

c. Guests are required to provide accurate booking details, including the correct number of adults and children. Additional guests exceeding the permitted room occupancy may be subject to extra charges or may require an additional room.

d. Cancellation & No-Show Policy

Cancellations made more than 24 hours before the scheduled check-in time are free of charge.
Cancellations made within 24 hours of check-in will incur a charge equivalent to one night’s stay.
In the event of a no-show, the full booking amount will be charged.

2. Check-in & Check-out

a. Check-in Time: 2:00 PM (14:00)

b. Check-out Time: 12:00 Noon

c. Early check-in and late check-out are subject to availability and may incur additional charges.

d. All outstanding charges must be settled at the time of check-out.

3. Identification & Guest Registration

a. All guests must present a valid government-issued photo ID and address proof at the time of check-in (Aadhaar Card, Passport, Driving Licence, or Voter ID).

b. Foreign nationals must present a valid Passport and Visa as required by law.

c. The hotel reserves the right to refuse accommodation if valid identification is not provided.

4. Occupancy & Child Policy

a. The number of guests occupying a room must not exceed the maximum occupancy specified for that room.

b. Child Policy

Children below 6 years of age stay free of charge when sharing existing bedding with their parents or guardians.
Children aged 6 to 17 years are considered children for booking and occupancy purposes.
Children below 6 years of age are not counted towards the room’s maximum occupancy.
Guests aged 18 years and above are considered adults.

c. Additional bedding or extra mattresses, if requested, will be subject to availability and additional charges.

5. Visitors

a. Visitors are not permitted in guest rooms after 10:00 PM without prior approval from the hotel management.

b. Registered guests are responsible for the conduct and behaviour of their visitors.

6. Guest Conduct & Hotel Liability

a. Guests are expected to behave responsibly and respect fellow guests, hotel staff, and hotel property.

b. The hotel reserves the right to refuse service or request a guest to leave the premises without refund in cases of misconduct, illegal activities, or behaviour that disturbs other guests.

c. Guests will be responsible for any loss or damage caused to hotel property during their stay.

d. The hotel is not responsible for the loss, theft, or damage of cash, jewellery, valuables, electronic devices, documents, or other personal belongings.

e. Smoking and consumption of alcohol are permitted only in designated areas and in accordance with applicable laws and hotel policies.

7. Payment & Billing

a. The hotel may require an advance payment or security deposit at the time of check-in.

b. GST details, if required on the invoice, must be provided before or during check-in. Once the invoice has been generated, modifications may not be possible.

8. Force Majeure

The hotel shall not be held liable for failure to fulfil reservations due to circumstances beyond its reasonable control, including but not limited to natural disasters, government regulations, public emergencies, strikes, or other unforeseen events. In such cases, prepaid amounts will be handled in accordance with the hotel’s cancellation policy or applicable law.

9. Privacy & Data Protection

Guest information and identification documents are collected in accordance with applicable laws and are used solely for registration, security, and legal compliance. Personal information will not be disclosed to third parties except where required by law or by competent government authorities.